TransAfrica Mobility Ltd. ("TransAfrica," "we," "us") respects your privacy. This policy describes what we collect, why we collect it, and your choices. It applies to our public website and to interactions tied to our tricycle mobility operation in Nigeria, unless a separate agreement states otherwise.
Last updated: 25 April 2026.
Information we collect
We may collect:
- Contact and identity data — name, phone number, email, address, and government-issued identifiers when you contact us, apply as a driver, or register interest as an investor.
- Operational data — trip requests, routes, fares, shift logs, vehicle assignments, and support messages needed to run the service safely and accountably.
- Technical data — IP address, device type, browser, and cookies or similar technologies on our website to maintain security and improve performance.
How we use information
- To provide, schedule, and bill for rides and related services.
- To verify drivers, manage shifts, and coordinate fleet operations.
- To communicate with riders, drivers, and investors about the service.
- To meet legal, regulatory, and insurance requirements.
- To detect fraud, abuse, and safety issues.
- To improve our products and operations where permitted by law.
Legal bases and sharing
We process personal data where necessary to perform a contract with you, to comply with law, or where we have a legitimate interest that is not overridden by your rights. We may share information with service providers who assist us (for example hosting, communications, or payments), with professional advisers, or with authorities when required. We do not sell your personal information.
Retention and security
We keep data only as long as needed for the purposes above, including legal and accounting obligations. We use appropriate technical and organisational measures to protect information against unauthorised access, loss, or misuse.
Your rights
Depending on applicable law, you may have the right to access, correct, delete, or restrict processing of your personal data, or to object to certain processing. To exercise these rights, contact us at info@transafrica.ng. You may also have the right to complain to a data protection authority.
International transfers
Our operations are centred in Nigeria. If we transfer data across borders, we will do so using safeguards required by applicable law.
Children
Our services are not directed at children under 16. We do not knowingly collect personal information from children.
Changes
We may update this policy from time to time. The "Last updated" date will change when we do. Material changes may be communicated through the website or by other reasonable means.
Contact
TransAfrica Mobility Ltd., No.2, Mani Road, Katsina. Questions: info@transafrica.ng, +234 913 835 6445. Related documents: Terms of Service, Driver Guidelines, Investor Policy.